The Verge is reporting that users are claiming they are being banned for running Diablo 3 on Linux.
The overall handling by Blizzard hasn’t been overly positive either with statements that basically say “we heard you, we reviewed it, you’re a cheater and a liar, go away now.”
I know they’re a private company, but if you’re going to accuse somebody of cheating you should have the common decency to share your logs against them and prove to them why you feel they’re lying. This would easily and quickly shut those that really were cheating down and give those that weren’t a way to point to the “evidence” and prove it.
Instead, as the forum thread linked suggests:
We’ve extensively tested for false positive situations, including replicating system setups for those who have posted claiming they were banned unfairly. We’ve not found any situations that could produce a false positive, have found that the circumstances for which they were banned were clear and accurate, and we are extremely confident in our findings.
Playing the game on Linux, although not officially supported, will not get you banned – cheating will.
If this is really the case, what’s the harm in what I just said and telling these people in more precise terms what gave the “true positive”? Insisting their word is final is one thing, failing to listen is totally another, and that’s what it sounds like is going on in this situation.
Or I and Verge could just be forum troll bait.
The ultimate message seems clear to me from this situation: play on recommended/support operating systems and there won’t be an issue.
Ah, and don’t cheat. 😉
(How does one even cheat on these games anyway… and why would you?)